GENERAL DUTIES
Manages a program or service providing community outreach and services on behalf of a College or Unit.

• Defines program goals, objectives, risks, and roles and responsibilities
• Collaborates with external organizations and community stakeholders to plan and execute program activities
• Develops and delivers direct service to external clientele
• Collects data on outcomes, and analyzes and reports results while planning new and improved services
• May manage an office staff of employees and/or volunteers, and have responsibility for fiscal administration
• Performs related duties as assigned.

CONTRACT TITLE
Higher Education Associate

FLSA
Exempt

CAMPUS SPECIFIC INFORMATION
The City University of New York will launch a major new University-wide initiative called the CUNY Service Corps in the fall of 2013. The Service Corps will build on CUNY’s legacy of service in New York City and on the programs currently in place offering experiential and service-learning, community service, and internship opportunities for students. Service Corps projects will be focused on meeting the City’s most pressing needs in four thematic areas: community and public health; built and green infrastructures; the education of children and adults; and economic development. Service Corps projects will help support participating students’ success in college and preparation for the workplace by making meaningful links between projects and college coursework and majors, fostering structured reflection among participants, and offering students valuable work experience and exposure to real-world careers. Student projects will be during the academic year in community organizations, schools, government agencies, and working on research and planning efforts with individual CUNY faculty members.

To promote community-engaged knowledge, leadership, service, academic success and workplace readiness, the CUNY Service Corps program will use New York City as a context for learning with opportunities for students to gain experience and develop skills in leadership, civic engagement and advocacy. This spring, the University is identifying service projects and allied business and community partner organizations and sponsor sites, along with participating colleges and students. All members of the CUNY Service Corps will participate in the program’s initial co-curricular model development, launch, implementation and future expansion, as well as foster and manage partnerships between the University, its colleges and external organizations.

The City University of New York seeks an entrepreneurial and dynamic professional to serve as the Associate Director of the CUNY Service Corps. The Associate Director will develop the central office infrastructure, implement administrative procedures and manage daily operations. Reporting to the University Director of the CUNY Service Corps, the Associate Director will actively participate in the planning process to develop and implement the foundational components of the CUNY Service Corps program. The seven foci of the planning process include: the program’s co-curricular model; engaging external partners and sponsors and identifying sites; identifying participating colleges, defining their responsibilities and evaluating performance against standards; recruiting, interviewing and selecting students; training and supporting students; managing data analysis and assessment; and overseeing technology needs.

Other duties include, but will not be limited to the following:

• Establish program quality and performance standards of participating colleges, organizations and students and conduct site visits.
• Assess program design and implementation and develop recommendations addressing emerging challenges for on-going development.
• Collaborate with faculty, staff and external constituents to evaluate and refine program components.
• Serve as primary liaison to college partners and monitor their involvement in and execution of various program aspects.
• Conduct and manage planning committee meetings.

MINIMUM QUALIFICATIONS
Bachelor’s degree and six years’ related experience required.

OTHER QUALIFICATIONS
The successful candidate will have the following knowledge, skills and abilities:

• Advanced degree in education or a social science discipline strongly preferred
• Six years of experience developing and managing service learning, community service, civic engagement, volunteerism, field work, and/or experiential education programs in higher education
• Experience developing program models, evaluating performance and analyzing data/metrics
• Management skills to run a multi-faceted, fast-paced, time-sensitive, and demanding student-focused and responsive operation serving both internal and external constituents
• Strong verbal and interpersonal communication skills to work and interact effectively, collaboratively, and cooperatively with a diverse community of students, faculty, staff and external constituents in a large centralized public university system
• Detail oriented with strong analytical, evaluation, research, writing and editing skills
• Presentation, negotiation, conflict management, mediation, group facilitation skills
• Computer proficiency using standard office software programs/applications
• Flexibility to work some evening hours and occasional weekends preferred

COMPENSATION
$55,602 – $96,635; commensurate with qualifications and experience.

BENEFITS
CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.  Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY
For full consideration, upload a position focused cover letter and résumé as ONE MS WORD or ADOBE PDF DOCUMENT in the RESUME FIELD. Your cover letter should specifically describe your work experience as related to the essential general and campus specific duties of this position.

The direct link to view and apply for this job opening is:
https://home.cunyfirst.cuny.edu/psp/cnyepprd/GUEST/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=7656&SiteId=1&PostingSeq=1

CLOSING DATE
March 18, 2013

JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY
We are committed to enhancing our diverse academic community by actively encouraging people with disabilities, minorities, veterans, and women to apply.  We take pride in our pluralistic community and continue to seek excellence through diversity and inclusion. EO/AA Employer.