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Consultant: Gail Jessen

Name: Gail Jessen
Title: Service-Learning Coordinator
Department: Thayne Center for Service & Learning
Organization: Salt Lake Community College
Phone: (801) 957-4688
Fax: (801) 957-4958
Email: gail.jessen [a] slcc.edu
Address: 4600 South Redwood Road
Student Center 020
Salt Lake City, UT 84130

Brief Biography:
Gail Jessen began her work in the Thayne Center for Service & Learning at Salt Lake Community College in 2002. She has comprehensive experience creating and institutionalizing a formal service-learning program, including providing professional development opportunities for faculty, capacity-building opportunities for community partner organizations, and curricular service opportunities for students. Gail was selected to serve as one of four mentors in the American Association of Community Colleges' program Community Colleges Broadening Horizons through Service Learning (2006-2009). She successfully implemented the college-wide Service-Learning Grant & Designation Program at SLCC, a program that has designated 49 service-learning courses and one Engaged Department since fall 2004. Working with more than 225 community organizations in the Salt Lake Valley, she co-created Partners in Service & Learning with the University of Utah, Westminster College, and LDS Business College. Partners in Service & Learning was recognized with a Collaboration Award from the Community College National Center for Community Engagement. Gail also works closely with the Utah Campus Compact, consulting on faculty development issues. The Thayne Center for Service & Learning was awarded a Learn and Serve America grant from 2003-2006, is recognized in the 2006 and 2007 President's Higher Education Community Service Honor Rolls, and is featured in the 'First-Year Civic Engagement: Sound Foundations for College, Citizenship and Democracy,' published by The New York Times and The National Resource Center for The First-Year Experience, and the 'Guide to Service-Learning Colleges & Universities.'

Areas of Expertise

1. Current or Past Roles

  • Director or staff of service-learning/civic engagement center
  • Student leader

2. Types of Consulting

  • Discussion / dialogue facilitation
  • Technical assistance
  • Interactive presentations

3. Types of civic and community engagement

  • Co-curricular service or engagement programs
  • Service-learning or community-based learning courses
  • Consulting Corps Campus-community partnerships
  • National service programs
  • Community-based work-study
  • Alternative spring breaks
  • Institutional engagement (mobilizing institutional resources to support a civic mission)

4. Related knowledge

  • Bridging academic affairs and student affairs
  • Reflection
  • Faculty development
  • Communications/telling our stories effectively
  • Partnership development
  • Coordination of engagement programs/centers

5. Public issues addressed through engagement

6. Types of campuses

  • Public
  • Two-year
  • Urban

7. Academic areas

  • Natural sciences
  • Technical fields
  • General education
  • Humanities
  • Consulting Corps Business / management
  • Health professions
  • Social sciences

Thanks to Campus Compact for all that you have done over the years to nurture the campus service and service-learning movement. When we started at St. A's 15 years ago there was a feeling among some campuses that we were seeing higher education's latest 'flash in the pan.' Instead it was the beginning of a revolution of ideas and relationships, and you guys have been fueling us all the way."

-Daniel Forbes, Director, Meelia Center for Community Service, Saint Anselm College