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Consultant: Heather Cronk

Name: Heather Cronk
Title: Director of Training and Recruitment
Department: -
Organization: New Organizing Institute
Phone: (202) 491-7240
Email: heather.cronk [a] gmail.com
Address: 8417 Flower Ave.
Takoma Park, MD 20912

Brief Biography:
Heather Cronk is Director of Training and Recruitment at the New Organizing Institute, helping nonprofits across the country make better use of the web to accomplish their mission and create a better world. Prior to her work at NOI, Heather worked as U.S. Outreach Coordinator for PledgeBank.com, a conditional pledge tool to promote collective/group action among individuals and community groups. Heather has also worked with Idealist On Campus, Idealist.org's university program, where she helped to organize the Idealist Campus Conference and facilitated workshops on campuses across the country on student engagement and nonprofit careers. In partnership with a national planning committee, Heather also helps in the coordination of the IMPACT Conference, which builds on the legacy of the COOL Conference and Idealist Campus Conference.

Areas of Expertise

1. Current or Past Roles

  • Director or staff of service-learning/civic engagement center
  • Student leader
  • Community partner

2. Types of Consulting

  • Discussion / dialogue facilitation
  • Interactive presentations

3. Types of civic and community engagement

  • National service programs
  • Alternative spring breaks
  • Community organizing
  • Institutional engagement (mobilizing institutional resources to support a civic mission)
  • Political engagement
  • Deliberative dialogues
  • Social entrepreneurship

4. Related knowledge

  • Technology in education
  • Coordination of engagement programs/centers
  • Assessment and evaluation methods
  • Reflection
  • Facilitation techniques
  • Communications/telling our stories effectively

5. Public issues addressed through engagement

  • Voting / advocacy
  • Civil rights / human rights
  • Poverty

6. Types of campuses

  • Liberal arts
  • Four-year
  • Small town or suburban
  • Private
  • Rural
  • Religiously affiliated
  • Public
  • Urban

7. Academic areas

  • Interdisciplinary programs
  • Social sciences
  • General education
  • Humanities

Campus Compact's workshops have been extremely valuable. Faculty often become energized by the workshop content and bring that enthusiasm back to campus."

-California State University-Stanislaus